Food for Thought "If you have the right people, with good, basic values and good work ethic, you can have a tremendous journey."

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Food for Thought 2 "The follow-up in my Food for Thought series, with more focus on my experiences with Six Sigma and Kaizen."

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May 28, 2012

“What you do speaks so loud that I cannot hear what you say” – Ralph Waldo Emerson

Filed under: Food for thought for friends,Sales — Alec @ 4:27 pm

Actions speak louder than words. Remember, communication is not just what you say, it is also the way you say it. If you say one thing but do another, you are sending a mixed message. It is not only what you are thinking but also what you do that really counts.

Body language conveys what you are thinking either consciously or subconsciously, and probably reflects what you will do after the conversation. Body language doesn’t lie and it gives us cues to what your employees are secretly thinking. When presented with a new idea, your employees may verbally express excitement but their body language may give away their true feelings.

Are they listening? Are they participating? Body language cues us in. Find ways to get them more involved. Get your employees excited! Recognize if they just lean back in their chair, cross their arms or do not participate. Create ways to engage everyone in the new ideas presented.

True participation does take courage. Everyone needs to learn to love change, plan for change and even be a facilitator for change. You will find yourself re-invigorated.

May 23, 2012

CHANGING EMPLOYEE BEHAVIOR :: Getting your people involved

Filed under: Food for thought for friends,Sales — Alec @ 10:47 pm

A man on first base, two outs, a short fly ball is hit to right field. But the ball falls between the center and right fielder, neither called for it, whose fault is it? Who gets the error? The correct answer: the second baseman should have caught it or called who should catch it; actually all three players were at fault. Most sports fans, would rather see all three players run into each other and miss the catch, then just let it drop on the field without anyone trying for it.

It’s the same in business. You go for every opportunity, call it if you can catch it, and don’t wait for someone else to tell you it is your responsibility. Don’t you hate it when someone says, “not my job”, “I am waiting for…”, “I don’t know how”, “it isn’t scheduled” or the worst “no one told me to do it”?

How do you change behavior? Involve your people in the change. Give them the tools to learn necessary skills, gain knowledge, and begin to recognize the habit’s trigger and it’s rewards. Encourage them to build better habits using these new skills & knowledge.

May 16, 2012

By the Grace of God we are forgiven

Filed under: Food for thought for friends — Alec @ 7:19 am

God forgives us for the stupid things we do, but do we ever forgive ourselves or each other.
Sometimes on the surface things look OK,
but when we dig a little deeper we find some unhappiness and distrust of another person or persons. 
Often we find something from our relationship past that we have not forgiven.
We can’t preach community and friendliness if we don’t really practice forgiveness.
Have a friend, they will make a few mistakes along the way.  
They will do something’s occasionally that you disagree with and don’t like.   
Forgive them and move on,  God would.  
We will probably find the issue or what the person said was just a total misunderstanding.  
 Forgive your friends, talk to them. 
Easy to say, hard to do!  
You be the first, go talk to your friend, at least say hello and how are you today.

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